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Salesforce Certified Business Analyst Exam Sample Questions (Q151-Q156):

NEW QUESTION # 151
The Salesforce information technology (IT) team has built a solution in a sandbox for a cross-functional project to implement Customer 360. It is time for user acceptance testing (UAT).
What is a business analyst's role during UAT?

A. Assist in building the requirements using standard functionality so IT can focus on code-related scenarios.
B. Document user stories and clarify business needs so IT can deliver results based on the requirements.
C. Coordinate stakeholder participation and notify the team when scenarios fail so IT can solve potential problems prior to go live.

Answer: C

Explanation:
Explanation
The business analyst's role during UAT is to coordinate stakeholder participation and notify the team when scenarios fail so IT can solve potential problems prior to go live. The business analyst is responsible for facilitating UAT by ensuring that all stakeholders are involved and engaged in testing the solution according to their roles and responsibilities. The business analyst is also responsible for monitoring and reporting on UAT progress and results by tracking any issues or bugs that are detected during testing and communicating them to the IT team for resolution. The business analyst's role during UAT is to ensure that the solution meets the requirements and expectations of all stakeholders before it is deployed to production. References:
https://trailhead.salesforce.com/content/learn/modules/user-acceptance-testing-video/learn-about-user-acceptance

NEW QUESTION # 152
Universal Containers is focused on an initiative to streamline its channel management processes. Due to the level of complexity, the business analyst (BA) will gather and document the key points in preparation to build a more detailed process map.
Which diagram should the BA use in this case?

A. Value Stream Map
B. SIPOC (Suppliers, Inputs, Process, Outputs, Customers)
C. Capability Model

Answer: B

Explanation:
Explanation
A SIPOC diagram is a high-level process map that shows the key elements of a process, such as the suppliers, inputs, outputs, and customers. It can help identify the scope and boundaries of a process and the stakeholders involved. A capability model is a strategic tool that shows the high-level capabilities of an organization, but it does not show the details of a process. A value stream map is a detailed process map that shows the value-added and non-value-added activities, cycle times, wait times, and other metrics of a process, but it may be too complex for capturing key points. References: 1
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep/collabor

NEW QUESTION # 153
The project manager for a new project at Northern Trail Outfitters (NTO) wants the business analyst (BA) to obtain alignment on goals and strategies across NTO's organization, using NTO's documentation, the BA begins to understand NTO's strategies but needs more information.
Which methodology should help the BA obtain the required information?

A. RACI (Responsible, Accountable, Consulted, Informed)
B. V2MOM (Vision. Values, Methods, Obstacles, Measures)
C. SMART (Specific, Measurable, Achievable, Relevant, Time-bound)

Answer: B

Explanation:
Explanation
The methodology that the business analyst should use to obtain alignment on goals and strategies across Northern Trail Outfitters's organization is V2MOM. V2MOM is a framework that helps to define and communicate the vision, values, methods, obstacles, and measures of a project or enhancement. V2MOM helps to obtain alignment on goals and strategies across an organization by providing a clear and consistent direction, purpose, and plan for achieving the desired outcomes. V2MOM also helps to ensure accountability, transparency, and collaboration among stakeholders and team members. References:
https://trailhead.salesforce.com/content/learn/modules/align-your-team-with-v2mom

NEW QUESTION # 154
A business analyst (BA) is reviewing the risks associated with a proposed solution leveraging Cases and Support Queues, and the effect that those risks might have on the project timeline.
Which type of analysis is the BA performing?

A. Enterprise Analysis
B. Stakeholder Analysis
C. Strategy Analysis

Answer: C

Explanation:
Strategy analysis is the process of identifying and evaluating the risks and benefits of a proposed solution, as well as its alignment with the business goals and objectives. A business analyst performs strategy analysis to understand the impact of a solution on the project timeline, budget, scope, quality, and stakeholders.
References:
* https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep/pe
* https://www.iiba.org/standards-and-resources/babok/strategy-analysis/

NEW QUESTION # 155
Universal Containers (UC) uses a Salesforce org. UC is merging with a sister company that uses a different CRM. The incoming sales team is reluctant to change to a different process. The business analyst (BA) has been asked to help reach consensus and drive adoption.
Which group is well positioned to help the BA secure alignment for the initiative?

A. Executive sponsors and sales leadership
B. Power users and top sales earners
C. System admin and project manager

Answer: A

Explanation:
Explanation
This answer identifies executive sponsors and sales leadership as the group that is well positioned to help the BA secure alignment for the initiative. Executive sponsors and sales leadership are key stakeholders who have the authority, influence, and interest in the project. They can help the BA communicate the vision, benefits, and expectations of the new process, and address any resistance or concerns from the incoming sales team.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use

NEW QUESTION # 156
......

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Certified-Business-Analyst Exam Sample Online - Cheap Certified-Business-Analyst Dumps

Cheap Salesforce Certified-Business-Analyst Dumps & Certified-Business-Analyst Test Engine

Salesforce Certified Business Analyst Exam Sample Questions (Q151-Q156):

Famous Certified-Business-Analyst Exam Questions Bring You the Most Helpful Learning Dumps - ITCertMagic

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